Help Centre
SuperCheap Boxes can be reached via email 24/7 through the Contact Us page.
PACKING SAMPLES
WILL YOU SEND ME FREE BOX SAMPLES?
Sorry, we do not ship free packaging samples.
If you email us SKU we will arrange with warehouse team, you need to pickup personally from one of our location.
SHIPPING & DELIVERY
DO YOU OFFER FREE DELIVERY TO MY POSTCODE?
We deliver to over 16,000 Suburbs and Postcodes throughout Australia. However, we do not offer a ‘free delivery’ service. We offer best prices from our fulfilment centre. Prices exclude courier shipping costs. If we were to offer ‘free shipping’, product prices would be at least 30% higher as we have to budget to dispatch to remote locations. Our strategy ensures you will get a great deal if you live in populated areas, and still buy competitively if you live in remote areas.
To determine your shipping cost, open your Cart, and click ‘Calculate Shipping’.
Please note that for certain larger items, a nominal surcharge of $9 will be applied.
Super Cheap Boxes strives to offer fair and transparent services to our customers. Please note that we reserve the right to adjust our delivery costs at any time to align with changing logistics and market conditions.
ORDER PICK UP.
Yes, you can collect from:
8/41-45 Lorraine St, Peakhurst NSW 2210
ORDER CANCELLATION & RETURNS
We may agree if your Order status has not advanced beyond ‘Order Processed’. If we agree to cancel your Order you will be charged a $25.00 administration fee which will be deducted from the refund amount. Your refund amount, if any, will be credited to either your credit/debit card or PayPal account at our determination.